E-commerce and Mobile commerce are very popular to any age group nowadays.

E-commerce is electronic transactions between companies (business to business or B2B), companies and consumers (business to consumer or B2C), consumers and other consumers (consumer to consumer, or C2C)

Mobile commerce is the using the mobile phone in particular. Transactions can be made anytime and anywhere.

In E-commerce, the seller side has some benefits. Opening a store is easy and they are not necessary to have regular stores, with E-commerce you can hire fewer people to operate the store, compared to having regular stores. Also, online sites have abilities to have a world market.  The buyers can be omitted for the distribution stage of a product and purchase goods at a low price.

  About 2 months ago, I sent a mother’s day flowers to my mother who lives in Japan. I used the famous Japanese online shopping mall company called “Rakuten”; it is like the “Amazon.com” in Japan. Many shops open to “Rakuten” because this company has good reputations and reviews. Here is an example of information system.

 I choose a bouquet of nice carnations with a thank you card.  I entered a number of quantity; choose a color, delivery day and a message to my mother on the order form. The company was collecting and capturing raw data.

  The flower shop took my order and calculated the cost and shipping fee. Also, ordering from a foreign country means that they have to convert currency, from US dollars to Japanese yen. Then the shop had to contact the shipping company to send the bouquet. This is step of Processing.

 The flower shop took a picture of the flowers, before sending it to my mother’s house and notified me through the e-mail. The shipping company gave me a tracking number so I could track where the flower went. 

  When the flower delivered to my mother’s house, the flower shop sent me an e- mail and asked some questions about the service. Reviews and good feedback are very influential for the success of the online business.

 The delivery was fast and the quality of the product was excellent. Furthermore, the cost was low and save a lot of time instead of shopping at a regular shopping mall.